Navigator Managed Services
The Avista team has spent years managing technology solutions for a multitude of clients across a number of verticals, so we understand the hours most organizations pour into managing the day-to-day activities associated with these solutions. More often than not, there is little time left over to explore advancements in the business technology landscape or how those advancements could benefit your organization.
Our Navigator managed services offering is designed to mitigate the efforts your internal team expends managing the minutiae of your technology solutions. Through these services, we act as an extension of this internal team, leveraging our industry connections to ensure your technology solutions are properly managed at every turn. This affords you more time to focus on the bigger picture of your business.
How it Works
A typical Navigator engagement begins with a collaborative process, during which, the Avista sales team works to determine how we can best help manage your unique solutions. With an understanding of your technology needs in place, all responsibilities of managing your solution are turned over to Avista project managers who handle:
- Order Tracking
- Asset Tracking
- Invoice/Bill Tracking
- Contract Tracking
- Escalation
With extensive program oversight experience and absolute dedication to our clients, our project managers can scope and execute initiatives of any size. These service delivery professionals are experts in carrier services and proper deployment methods.
As a Navigator client, you receive a packaged service. While your solution is unique to your organization, we employ a proven day-to-day management process backed by more than a decade of success to manage that solution. In other words, we will manage your solution in the same way we manage all Navigator services, with a commitment to detail and dedication to your technology needs.
